Ever
wonder why prospects don't respond immediately to your emails?
There is a
really simple reason.
They have more
important "stuff" to deal with every day that is more important than
your solution.
Yes, your product,
service or solution might be the next best thing since sliced bread (where did
that expression come?) but it's highly likely they have other, more pressing
issues that need to be dealt with.
Allow me to
share two recent examples.
A few weeks ago,
I spoke with a prospect about training for his team. He and his colleague are
very interested in pursuing this idea. However, after I sent a proposal it took
almost several weeks before he responded and that was after I sent a follow-up
email. His response included, "You can imagine the workload lately is
certainly not slight, so please forgive us if we don't respond right
away!"
The second
example is a personal one.
A family member
recently experienced a serious medical issue and I couldn't concentrate on
work. It was difficult to concentrate and focus on work so I postponed calls, a
few meetings and even declined some work because I wanted-actually needed-to
deal with her situation.
Turmoil has
always been an issue in the business, but in today's business world it has
become even more prevalent. Turmoil, change and uncertainty has become the new
normal.
I will go on
record and say that virtually every one of your prospects has more important
issues to deal with than implementing your solution.
Rather than get
frustrated it is important to adapt.
Look at their
business from their eyes.
Be patient.
Find ways to
stay in contact with them.
But don't give
up.
If you can find
creative ways to keep your name in their mind and empathize with their
situation you will stand out from your competition and eventually earn the
business.
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