Tuesday, December 2, 2014

Are you being persistent or impatient?


A sales person recently reached out to me to see if I was interested in learning about a product that he felt would help my business. His email was interesting enough to catch my attention so I agreed to a telephone call and I said that it would be several weeks before I had time to speak with him. 

 He replied and said, "Send me a few days and times and we'll set it up." Like most people, business took over and so I did not respond immediately. That was on Tuesday.

 Thursday, he sent me an email that was a duplicate of the previous one.

On Friday, he sent me another email requesting that I send him some days and times to connect.

Was he being persistent or impatient?

You might disagree with me but I think he was impatient, not persistent.

 From my perspective, he was focused on his agenda which was securing a meeting. And I respect that. 

 However, it was evident that he did not consider my situation which is the fact that right now I am very busy - both in my business life and personal life. 

 Had he waited three or four days before he sent the last email, it would not have felt like he was stalking me. But, because he reached out three times in just four days, he caused me to change my mind. And that resulted in a lost sales opportunity.

 There is a significant difference between persistence and impatience and make sure you don't cross that line. It could cost you!


Have a productive and profitable week!!!